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Forum index » SmallBall Sports - General Forums » Bugs, Problems, Complaints, Suggestions & Compliments
Problems with the SmallBall Mall?
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Scud42
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PostPosted: Tue Sep 19, 2006 5:30 pm    Post subject: Problems with the SmallBall Mall?
Subject description: Please list them here.
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It seems like many people are having issues with the SmallBall Mall as of late. I would like to start a consensus of tickets that people have not recieved in the last 6 months. This might help us have an understanding of which tickets people are likely to not recieve, and which tickets tend to go through ok.

Please only post, if you have taken the steps to make sure that this is SmallBall Mall's fault, and not your blunder ( i.e. make sure to check your Spam folder). Thanks!
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mlthmp
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PostPosted: Tue Sep 19, 2006 5:34 pm    Post subject:
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I have done ALOt of looking into this.

If you order a DT ticket (or have a DT ticket in a larger package order) you wont get anything!

Same goes for the Single SCR packs (the 15 pack or whatever.. the 3X SCRs seem to come ok), pre trained 5* teams and 7XX packages.

Other than that.. I havnt heard of any other problems.. however, I cant promise thats all thats having issues.
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Kindred
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PostPosted: Tue Sep 19, 2006 5:54 pm    Post subject:
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mlthmp wrote:
I have done ALOt of looking into this.

If you order a DT ticket (or have a DT ticket in a larger package order) you wont get anything!

Same goes for the Single SCR packs (the 15 pack or whatever.. the 3X SCRs seem to come ok), pre trained 5* teams and 7XX packages.

Other than that.. I havnt heard of any other problems.. however, I cant promise thats all thats having issues.


But even those aren't consistent. Even after I had problems with my two 20 packs of scouting reports, which I ordered separately (for $15 each btw, I think the numbers were mixed up above) Cliff said he then had no problem.
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mlthmp
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PostPosted: Tue Sep 19, 2006 6:12 pm    Post subject:
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Kindred wrote:
mlthmp wrote:
I have done ALOt of looking into this.

If you order a DT ticket (or have a DT ticket in a larger package order) you wont get anything!

Same goes for the Single SCR packs (the 15 pack or whatever.. the 3X SCRs seem to come ok), pre trained 5* teams and 7XX packages.

Other than that.. I havnt heard of any other problems.. however, I cant promise thats all thats having issues.


But even those aren't consistent. Even after I had problems with my two 20 packs of scouting reports, which I ordered separately (for $15 each btw, I think the numbers were mixed up above) Cliff said he then had no problem.


eeek! then im not sure Sad

I do know that everyone Ive talked to thats tried to order a DT has had problems though.. have you tried to order a DT recently? or spoken to anyone that has?
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bigdogv65
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PostPosted: Tue Sep 19, 2006 6:15 pm    Post subject:
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Lefties and rookies are no problem for me to get. Thats about all I have purchased in the last 6 months.
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Lancer
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PostPosted: Wed Sep 20, 2006 4:51 pm    Post subject:
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I ordered 2 DTs in June - got one...
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adaml83
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PostPosted: Wed Sep 20, 2006 5:35 pm    Post subject:
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Ordered 3 DTs from the mall, haven't gotten any.

However, at least there are other places to get DT tickets.
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Blazer44
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PostPosted: Wed Sep 20, 2006 7:12 pm    Post subject:
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I ordered a DT at the end of August and got it. I've beemn lucky enough i got all my tickets. Just got three lefties on monday.
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bailey
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PostPosted: Wed Sep 20, 2006 7:17 pm    Post subject:
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every ticket i have ordered, i have received

super rookie yesterday,
lefties,
SCR's
holidays
stadiums
rookies
balance
qt packs, lol

all of these i have purchased in the last few months, all within 5 minutes
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LCD
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PostPosted: Wed Sep 20, 2006 11:07 pm    Post subject:
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2 700 packs January 31st, 2006

Had several messages from commish. I received the team and the rare stad tickets but havent received any of the ticket packs. plus he offered me my next $50 worth of tickets from the mall to be free for my patience in this situation. my last contact with commish was mid April
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wisbadgers1993
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PostPosted: Thu Sep 21, 2006 8:41 pm    Post subject:
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i ordered a DT in July and got it.
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Beaner
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PostPosted: Fri Sep 22, 2006 5:42 am    Post subject:
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This is what I ordered on August 20th and never received. I ended filing a claim and getting my money back.

PayPal Shopping Cart Contents

Item Name: Stadium Ticket: Centenial Park
Item Number: SCP

Quantity: 5

Total: $25.00 USD


Item Name: Stadium Pack
Item Number: TXP

Quantity: 4

Total: $49.00 USD


Item Name: Lefty Ticket
Item Number: LFT

Quantity: 5

Total: $25.00 USD


Item Name: Scouting Report 20 pack
Item Number: RE2

Quantity: 1

Total: $15.00 USD


Item Name: Deluxe Trainer
Item Number: DT1

Quantity: 4

Total: $79.96 USD


Cart Subtotal: $193.96 USD
Sales Tax:
Cart Total: $193.96 USD



It just blows my mind that no one there wanted my money. Borderline insanity I tell ya. Rolling Eyes
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Last edited by Beaner on Mon Sep 25, 2006 5:32 am; edited 1 time in total
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rikderimmer
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PostPosted: Mon Sep 25, 2006 12:21 am    Post subject:
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I ordered the following on 24-09-2006:

1 Cent Park
1 Scouting report

And I did not receive anything until now, while it ususally takes a couple of minutes.
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chspogo
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PostPosted: Mon Sep 25, 2006 9:29 am    Post subject:
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did you order a scr pack or a 3x use? i havent tried buying SCRs yet, but i do get my cent stadiums fine Neutral
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rikderimmer
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PostPosted: Mon Sep 25, 2006 10:15 am    Post subject:
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3 X use SCR. I am going to order a Cent field seperately...

That works fine and within 1 second!!
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chspogo
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PostPosted: Mon Sep 25, 2006 1:24 pm    Post subject:
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Perhaps people should also post what e-mail service they use, so we know which providers are blocking the tickets from even getting to us Neutral
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MikeRo72
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PostPosted: Mon Sep 25, 2006 4:23 pm    Post subject:
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The 2 times I tried to buy tickets and didnt get them I put the orders in at about 1AM EST. The 3 times I did get my tickets I put the orders in around Noon EST (3PM PCT).

So here is my theory....you should buy your tickets from 9AM to 5PM PCT.

This of course is no scientific method, I am curious however, for those of you who didnt get your tickets; what day of the week and time of the day did you put your orders in? Same question for those of you who did get your tickets quickly.
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dtown
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PostPosted: Wed Sep 27, 2006 7:51 am    Post subject:
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Beaner wrote:
This is what I ordered on August 20th and never received. I ended filing a claim and getting my money back.

PayPal Shopping Cart Contents

Item Name: Stadium Ticket: Centenial Park
Item Number: SCP

Quantity: 5

Total: $25.00 USD


Item Name: Stadium Pack
Item Number: TXP

Quantity: 4

Total: $49.00 USD


Item Name: Lefty Ticket
Item Number: LFT

Quantity: 5

Total: $25.00 USD


Item Name: Scouting Report 20 pack
Item Number: RE2

Quantity: 1

Total: $15.00 USD


Item Name: Deluxe Trainer
Item Number: DT1

Quantity: 4

Total: $79.96 USD


Cart Subtotal: $193.96 USD
Sales Tax:
Cart Total: $193.96 USD



It just blows my mind that no one there wanted my money. Borderline insanity I tell ya. Rolling Eyes


I can't believe you bought DT's from the mall Shocked
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Scud42
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PostPosted: Sat Oct 07, 2006 7:33 am    Post subject:
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Has anyone who has had problems with Smallball and not recieved their money back tried filing a complaint here?

http://www.bbb.org/
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