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Tim's Dodgers
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Joined: 24 Oct 2002
Location: Land of Soganofla
Forum ID: 11
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Soggy
Expert
Joined: 24 Oct 2002
Location: Dallas, TX
Forum ID: 27
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 Posted: Sun Oct 27, 2002 9:53 pm Post subject:
o.t.--paypal does suck |
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i don't think there should be a problem with the way the tickets are sold, but i wouldn't ever trust paypal to protect you from fraud on an ebay auction, whether you are a buyer or a seller.
somebody sold 47 playstation 2's that didn't exist, one of them to me, on an ebay group auction for over $9,000 total a few months ago. it looked a little fishy to me but i thought i was protected going through paypal. wrong! they said "tough luck" via an automated reply to my complaint, several weeks later. i disputed the charge with my credit card issuer and they credited my account and sent the chargeback to paypal. so be careful! |
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gameshark
Veteran
Joined: 25 Oct 2002
Location: Perth, Australia
Forum ID: 74
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| Posted: Mon Oct 28, 2002 3:08 am Post subject:
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| you just gotta work out the person before you trade/buy/sell teams etc. this is a dog eat dog world, beleive it |
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Duggie
Expert
Joined: 24 Oct 2002
Location: Seattle
Forum ID: 52
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| Posted: Mon Oct 28, 2002 9:57 am Post subject:
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Sounds like a customer service issue! The thing about credit card/checking fraud is that people often do not go to the source - their own bank or credit card company. That is where your fraud protection originates, not through retailers or other companies. I don't know of any company in the US that handles disputed charges directly - it is part of the credit agreement with visa/mastercard etc that the correct process be followed. In Soggys example, the credit card sent the chargeback to Paypal. Paypal only has to prove to Visa or Mastercard that the proper procedures were followed - if they were, then the credit card company eats the charge. If they weren't, then Paypal eats it.
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C_J
Veteran
Joined: 24 Oct 2002
Forum ID: 6
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| Posted: Mon Oct 28, 2002 10:10 am Post subject:
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| Duggie wrote: | | Sounds like a customer service issue! The thing about credit card/checking fraud is that people often do not go to the source - their own bank or credit card company. That is where your fraud protection originates, not through retailers or other companies. I don't know of any company in the US that handles disputed charges directly - it is part of the credit agreement with visa/mastercard etc that the correct process be followed. In Soggys example, the credit card sent the chargeback to Paypal. Paypal only has to prove to Visa or Mastercard that the proper procedures were followed - if they were, then the credit card company eats the charge. If they weren't, then Paypal eats it. |
Wooohooo....you must be college edumacated!  |
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Duggie
Expert
Joined: 24 Oct 2002
Location: Seattle
Forum ID: 52
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| Posted: Mon Oct 28, 2002 10:14 am Post subject:
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| C_J wrote: | | Duggie wrote: | | Sounds like a customer service issue! The thing about credit card/checking fraud is that people often do not go to the source - their own bank or credit card company. That is where your fraud protection originates, not through retailers or other companies. I don't know of any company in the US that handles disputed charges directly - it is part of the credit agreement with visa/mastercard etc that the correct process be followed. In Soggys example, the credit card sent the chargeback to Paypal. Paypal only has to prove to Visa or Mastercard that the proper procedures were followed - if they were, then the credit card company eats the charge. If they weren't, then Paypal eats it. |
Wooohooo....you must be college edumacated! |
Does an AA degree count? Naaaaaaah! 
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C_J
Veteran
Joined: 24 Oct 2002
Forum ID: 6
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| Posted: Mon Oct 28, 2002 10:18 am Post subject:
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Wooohooo....you must be college edumacated! [/quote]
Does an AA degree count? Naaaaaaah! [/quote]
Some of the most successful people don't even have that! |
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Duggie
Expert
Joined: 24 Oct 2002
Location: Seattle
Forum ID: 52
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| Posted: Mon Oct 28, 2002 10:31 am Post subject:
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| C_J wrote: | | Wooohooo....you must be college edumacated! |
Does an AA degree count? Naaaaaaah! [/quote]
Some of the most successful people don't even have that![/quote]
Which is why I hope to complete my long-distance learning course on being a locksmith soon! Gotta have that fall-back career!
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nmshooter
Veteran
Joined: 24 Oct 2002
Location: Kansas City, KS
Forum ID: 12
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| Posted: Mon Oct 28, 2002 10:38 am Post subject:
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I have done over 200 paypal transactions, mostly thru auctions on ebay, both buying and selling and have never had a problem. I tend to be very picky on who I deal with though.
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"Oderint dum metuant" |
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Soggy
Expert
Joined: 24 Oct 2002
Location: Dallas, TX
Forum ID: 27
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| Posted: Mon Oct 28, 2002 12:19 pm Post subject:
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duggie, i agree that the credit card issuer is the best way to dispute a fraudulent charge. most of them have a "no fraud guarantee". i went to paypal first because i errantly thought that as the 3rd party for ebay auctions, that they protected ebayers from fraud. they have the power to take money back out of the frauder's account and credit it to your account, but in this case the guy's account didn't belong to him and of course didnt have any money in it. that's when paypal says "tough luck" and "contact ebay about the problem".
the company i work for DOES handle disputed charges directly and if they can't issue a refund, they will tell you to dispute the charge with your cc issuer, which paypal did not do. after i disputed the charge w/my cc issuer, paypal actually sent a rather scornful email (automated of course) telling me to "please let them know about fraud first before disputing a charge. as far as the cc issuer eating the charge if proper procedures are followed, this might be true. i say "might" because the procedures are so strict that it's never happened, at least not with my company. anyway, sorry this is so long. the whole experience just made me mad! |
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Commissioner
Forum Administrator
Joined: 23 Oct 2002
Location: San Francisco
Forum ID: 4
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| Posted: Mon Oct 28, 2002 1:02 pm Post subject:
No worries |
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Don't worry!!! You can trust AndNow LLC and YOUR good old commish! We will never, ever, rip you off!
So the whole paypal thing is moot.
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For Customer Care please email: Support@SmallBall.org |
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Tim's Dodgers
Global Moderator
Joined: 24 Oct 2002
Location: Land of Soganofla
Forum ID: 11
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| Posted: Mon Oct 28, 2002 1:15 pm Post subject:
Re: No worries |
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| Quote: | "Don't worry!!! You can trust AndNow LLC and YOUR good old commish! We will never, ever, rip you off!
So the whole paypal thing is moot.
" - Commissioner |
Thanks for the input, Commish.
Tim...
"You can say any foolish thing to a dog, and the dog will give you a look that says, 'My God, you're right! I never would've thought of that!" - Dave Barry
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Christmas Eve '01 (AcA) (2nd)
Tim's Dodgers (AcA) (3rd)
The Keys (AcA) (4th) |
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Gamer
Veteran
Joined: 24 Oct 2002
Location: Central FL
Forum ID: 37
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| Posted: Mon Oct 28, 2002 4:54 pm Post subject:
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You can trust good 'ol Commish!! He's our buddy!!! BTW Commish nice new PM and profile pics....didn't think i would notice it did you??   |
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Commissioner
Forum Administrator
Joined: 23 Oct 2002
Location: San Francisco
Forum ID: 4
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| Posted: Tue Oct 29, 2002 2:05 am Post subject:
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| GamerJT wrote: | | You can trust good 'ol Commish!! He's our buddy!!! BTW Commish nice new PM and profile pics....didn't think i would notice it did you?? |
No I didn't, good eye holmes
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